Privacy policy
M&K Co., Ltd. (hereinafter “the Company”), based on our corporate philosophy of “Responding to customer needs through excellent products and services,” strives daily to expand our quality assurance system and improve quality in the design, manufacturing management, sales, calibration, and repair of testing machines for rubber and elastomers.
When conducting these businesses, we recognize that personal information (including individual numbers, hereinafter referred to as “personal information”) entrusted to us by our stakeholders (including customers, business partners, employees, and all other parties involved with our products and services) is extremely important. We consider it our top priority in business operations to strictly protect this information, respect the rights and interests of the individuals who provided it, and handle it appropriately.
Therefore, we have established the following policy regarding the protection of personal information and will ensure its implementation.
１.Definition of personal information
Personal information refers to information that can identify a specific individual based on the following.
- Name, Age, Gender, Address, Phone number, Occupation, Email address
- Individually assigned IDs, passwords, and other symbols, etc.
- Information that, although not identifiable on its own, can be easily cross-referenced with other information to identify a specific individual
２.Acquisition, use, and provision of personal information
Our company will use personal information obtained through this site and related services, such as the following, for the purposes stated below. In obtaining personal information, we will not use any false or fraudulent means, but will clarify the purpose of use as much as possible and obtain the necessary consent.
（1）Main categories of personal information to be collected
- Name, company/organization, department, title
- Address, telephone number, fax number, email address
- Your inquiry, document request, and service usage history
- And other information incidental or related to the above
（2）Purpose of use
We use your personal information for the following purposes.
- Handling requests for materials, inquiries, and related communication and confirmation
- Guidance, information, and follow-up regarding our products and services
- Improving products and services, research, analysis, and conducting surveys
- Provision of after-sales service, maintenance, inspection and calibration, and demonstrations.
- Operations necessary for the fulfillment of contracts, such as contract management, transactions, billing, payments, receipt issuance, and after-sales support.
- Operation of this website (e.g., access analysis, site improvement)
（３）Provision to third parties and joint use
We will not provide personal information to any third party without the prior consent of the individual, except in the cases listed below.
- Under this Act
- When it is necessary for the protection of a person’s life, body, or property, and it is difficult to obtain the consent of the person
- When using or outsourcing to the extent necessary to achieve the purpose
- In cases of business succession through mergers, company divisions, business transfers, etc.
（４）Joint use
When we jointly use personal information with affiliates, contractors, or others, we will specify in advance the fact of joint use, the scope of users, the purpose of use, and the person responsible for its management.
3.Security management measures
We strive to maintain accurate and up-to-date personal information, and we implement reasonable and appropriate safety management measures to mitigate risks such as unauthorized access, loss, destruction, alteration, and leakage. We also educate and supervise our employees and contractors, and conduct necessary audits.
4.Procedures for disclosure, correction, deletion, etc.
If we receive a request from an individual regarding their personal information for ‘notification of the purpose of use,’ ‘disclosure,’ ‘correction, addition, or deletion,’ ‘suspension of use or erasure,’ or ‘suspension of provision to a third party,’ we will, after verifying the identity of the individual and based on our prescribed procedures, respond within a reasonable period of time. Please refer to the separately defined procedural regulations for details on procedures, fees, and request methods.
5.Handling of Cookies and Access Logs
On this site, we may collect and analyze cookies and access logs (such as IP addresses, access times, pages viewed, and referring URLs) for the purpose of improving our services, analyzing access, and enhancing the site. Users can disable cookies through their browser settings, but please note that doing so may cause some features of this site to become unavailable.
6.Handling of External Links and Services
We are not responsible for the information acquired through, or the operation and management of, third-party sites and services linked to or introduced on this site. Please check the handling of personal information on such linked sites at your own responsibility.
7.Privacy Policy Update
If the contents of this policy are to be changed, the revised policy will be posted on this site and will become effective from the time of its publication. In the event of a material change, appropriate notice will be given.
8.Contact us
For any inquiries, complaints, or requests for disclosure regarding this policy and our handling of personal information, please contact the following.
Head Office : 2-2-5 Makuharihongo, Hanamigawa-ku,Chiba-city, Chiba 262-0033 Japan
Company Name : M&K CO., LTD.
Responsible department: : Sales Department
TEL : 043-309-6031